How Can I Delete Messages from My Account?
Can I delete messages from my BestInterest account?
BestInterest does not allow users to delete individual messages they have sent or received. This policy ensures that all messages in the app remain a trustworthy and unaltered record of communication, which can be critical in legal and custody-related contexts. This policy is in line with leading coparenting apps.
Why can’t I delete messages I’ve sent or received?
BestInterest is designed to create a clear, transparent, and uneditable record of communication between co-parents. Allowing messages to be deleted could undermine the integrity of the record and create ambiguity in disputes or court proceedings.
By keeping all messages intact:
Both parties have access to the full communication history.
Courts or mediators can rely on the records as accurate evidence.
Users are protected from potential claims that messages were altered or removed.
How does this help in court?
Courts often require verifiable and consistent documentation of co-parenting communication. BestInterest provides:
A reliable record of all interactions: Messages cannot be edited or deleted, ensuring the integrity of the communication log. All printed records include a verification hash which allows the message to be verified as authentic and unaltered.
Timestamped entries: Every message includes a timestamp, providing clear evidence of when a conversation took place.
Enhanced trustworthiness: The uneditable nature of the messages ensures that both parties—and the court—can trust the records.
What if I want to delete my account?
If you choose to delete your BestInterest account, all data associated with your account—including all messages—will be permanently deleted. This action cannot be undone, so we recommend saving any records you may need before requesting account deletion. Explore how to delete your account here.
What if my co-parent wants a message removed?
Since messages are part of the shared record, no individual user can delete them. If you and your co-parent agree that specific messages are no longer relevant, you can document this agreement outside the app. However, the messages will remain as part of the permanent BestInterest record.
Questions or concerns?
We understand that maintaining a complete record may not be ideal for everyone, but it’s an important feature to protect all parties and ensure accountability. If you have further questions or would like assistance, please contact us.
We’re here to help make co-parenting as peaceful and straightforward as possible!