Can my coparent's message appear in the notification?
By default, we notify you when a new message has come through from your coparent with a generic message. If you would like to instead see the filtered...
Suggested New Number Messages
One of the most stressful moments for some of our users is the anticipation of sending their coparent their new BestInterest-enabled number. This is t...
Are the original texts my ex sends me saved in the app?
Yes, the BestInterest app saves the original texts your ex sends, even if they’re filtered. You’ll have the option to view the complete, unfiltered ...
Is BestInterest a Co-Parenting Course?
BestInterest is not a co-parenting course. However, we do offer a Coparent Library filled with articles, videos, and resources covering a wide vari...
Can my ex see my timestamp?
No, your ex cannot see the timestamp of when you read a message on the BestInterest app. We prioritize your privacy and have designed the app to kee...
I’m Co-Parenting with an Abuser. Can the BestInterest App Help Me?
Yes, BestInterest is specifically designed to help co-parents navigate high-conflict or challenging relationships, including those involving emotion...
How do I register with the BestInterest coparenting app?
Registering with the BestInterest co-parenting app is simple and quick, designed to get you started with effective communication and tools right awa...
How to use Coparenting Journal
Introducing the Coparenting Journal: Your Personal Record Keeper We are thrilled to introduce a new feature to the BestInterest app: the Coparenting ...
How to Use the Coparent Library
The Coparent Library in BestInterest is an invaluable resource designed to support you on your coparenting journey. Developed by our in-house team, ...
How do I add my promo code?
Were you given a promo code from a friend, podcast, or other source? If so, please go to: https://bestinterest.app/redeem-promo Enter your promo code...
How Does BestInterest Determine if a Message is Urgent?
BestInterest is designed to help you manage coparenting communication efficiently and on your terms. You can elect to receive batch message notificat...
Message Notification Options in BestInterest
BestInterest offers flexible notification settings so you can manage how often you’re alerted to new messages from your coparent. We understand that i...
How do I change my phone number?
We use your phone number to ensure that messages from your coparent get to you properly. If you enter an incorrect number, you may not be able to link...
My Coparent Number is Already Used
If you get an error when trying to add your coparent's number to the app that the number has already been used by someone else, a couple things could ...
Why Didn't I Get My Coparent’s Message?
Having trouble receiving messages from your coparent through the BestInterest app? Here are some possible reasons why a message might not be delivered...
Why am I not receiving notifications from BestInterest?
If you’re not receiving notifications from the BestInterest app, there are a few steps you can take to troubleshoot the issue: Check Notification Sett...
Can both coparents use the BestInterest app together?
Yes, both coparents can use the BestInterest app together, but it’s not required for the app to work effectively. Even if only one parent uses the app...
How to use Coparent Coach
Introducing the Coparent Coach™: Your Personal Communication Assistant We are excited to introduce a new feature to the BestInterest app: the Coparent...
All About Subscriptions
BestInterest offers two subscription options, allowing you to choose the plan that best fits your needs: Monthly Subscription : This plan allows you t...
Message Review Settings
These settings help inform our Coparenting Coach and AI Filter to ensure we respond properly to messages. A High Conflict coparenting relationship i...
Will my ex know my message is coming from an app?
If your coparent is not using the app too, the messages you send will come to them like a normal SMS message. They will not know it is being sent by...
How To Invite My Coparent to BestInterest
BestInterest is designed to support both collaborative and independent coparenting needs. While inviting your coparent to join the app can offer a sea...
Will I get my ex’s texts on my phone and the app? How do I only receive it in one place?
If you coparent is also using BestInterest, your messages will be delivered directly to your app. If they are not, but you have given them your new ph...
How secure is my communication on BestInterest?
All messages sent through BestInterest are encrypted, ensuring that your communication remains private and secure. We use industry-standard data prote...
Can I use BestInterest even if my coparent doesn’t want to?
Yes! One of the unique features of BestInterest is that it works independently of your coparent’s participation. Your messages will appear as standard...
How does BestInterest help if my coparent gaslights me or changes stories?
With BestInterest’s Coparent Journal and uneditable message history , you have a clear, time-stamped record of all interactions. This can help coun...
Does BestInterest offer support for high-conflict situations?
Yes! BestInterest is specifically designed to help in high-conflict situations. The app filters communication to reduce the risk of emotional trigge...
Can I invite my coparent to use BestInterest with me?
Absolutely! While BestInterest is designed to work even if only one parent uses it, you can invite your coparent to join. If they choose to participa...
How does BestInterest help me avoid arguments?
BestInterest uses AI to filter out emotionally charged or negative language from messages before you see them. It also provides real-time coaching ...
How do I cancel my subscription?
If you decide that BestInterest is no longer needed, canceling your subscription is simple and can be done directly through your device: For iOS (Appl...
How to Block Your Ex on Email
There might be situations where you need to block your ex from contacting you directly, whether it's through calls, texts, or emails. This can be a ne...
How to send and receive messages
Thank you for using BestInterest! On this screen you can send and receive messages from or to your coparent. Just tap the arrow button to send a new m...
Does BestInterest support families with multiple children?
Yes, the BestInterest app fully supports multiple children. Whether you are managing schedules, communication, or responsibilities for one child or se...
Will every non-filtered text from my ex get saved for record-keeping?
Yes, BestInterest saves all non-filtered texts from your coparent for record-keeping purposes. Every message that passes through the app, whether fi...
What happens when my ex sends me a nasty text? Do I still have to read it?
No, with BestInterest , you don’t have to engage with harmful or emotionally charged messages right away—or at all. When your coparent sends a text t...
Will my coparent know my message is coming from an app?
When you send a message through the BestInterest app, and your coparent is not a user of BestInterest, they will receive your just like a regular S...
Will BestInterest send messages on my behalf?
No, BestInterest will never send messages on your behalf. While the app provides AI-powered suggestions and feedback to help you craft thoughtfu...
Why Didn't My Coparent Get My Message
If you’re experiencing issues with your coparent not receiving messages you’ve sent through the BestInterest app, there are several troubleshooting st...
How do I delete my account?
When you remove your BestInterest account, ALL app data about you will be removed from our servers immediately, including: Your name and profile infor...
How do I delete my data?
You have control over much of the data that you provide to the BestInterest app and can remove it as desired. Here are some items that you can delete ...
Is the BestInterest app available on the web?
At this time, the BestInterest app is not available on the web . However, you can easily access and use the app on your iPhone by downloading it ...
How do I delete the BestInterest app from my phone?
To delete the BestInterest app from your phone, follow these steps: For iPhone (iOS) Users: 1. Find the BestInterest app icon on your home screen. 2...
How do I download the BestInterest app?
To download the BestInterest app, follow these simple steps: 1. For iPhone (iOS) Users : • Open the App Store on your iPhone. • In the search bar, ...
How to Block Your Ex on Texts and Phone Calls
Sometimes, for various reasons, you may find it necessary to block your ex from contacting you via texts or phone calls. Whether it’s for peace of min...