How do I find my coparent’s original message?

Yes. While we initially show you the filtered, child-focused message, the original message is stored and can be accessed. Here’s how you can view original messages sent by your co-parent, even if they’ve been filtered.

BestInterest app filters messages to ensure that communication remains constructive and non-confrontational. However, the app also respects your need to see the unfiltered content for full context or legal purposes.

To view the original, unfiltered messages sent by your co-parent, follow these steps:

1. Navigate to the Message: Go to your messaging interface within the BestInterest app where you view your conversations.

2. Find the Filtered Message: Messages that were found to be "concerning" will have a warning icon.

3. View Original Content: Tap the filtered message to open a detailed view. Inside you will see the original message. If the message is considered concerning, you will need to tap once more to view the original.

• Emotional Preparedness: Be mentally and emotionally prepared before viewing original messages, especially if the content was filtered due to harsh or triggering language.

• Legal Documentation: If you are collecting communication for legal purposes, such as evidence in custody proceedings, accessing the original messages can be crucial. Simply tap "Court Admissible Report" to print a copy of the original only.

• Privacy and Security: Ensure that your app settings and mobile device are secure to prevent unauthorized access to sensitive communications.

• Discuss with a Professional: If certain messages are particularly upsetting, consider discussing them with a therapist or counselor to strategize the best way to handle the communication. You can tap "Send to Professional Team" from the message detail screen, even before seeing the original - which allows you to work with them on triggers.

• Set Boundaries: If seeing original messages is too distressing, you might choose to rely solely on the filtered content or adjust the filtering settings to meet your comfort level.

The BestInterest app provides a balanced approach by enabling you to access both filtered and original messages. It allows you to maintain healthy boundaries while staying informed about your co-parents' communications.